tradesy return policy for sellers

!I do not recommend this site for sellers !! Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Tradesy has standard fees that occur each item an item is sold. Although it is popular for selling luxury items, you can also sell secondhand clothes on Tradesy. that I bought because they are all FAKE . Maybe I don't know how to use the system most effectively. Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. Although this did not work out with the seller, the platform backed me up. However, if you are a professional seller, buyers will have 14 days to return your items. Or, if, No college? I have returned the so called Chanel items and etc. Your Bag is Empty, Start Shopping! The authentication card was also missing and there was no dust bag as listed. The item cant be unbranded, and we may not accept the brand. I'm so pleased with it and it's exactly as described! We hope this sheds light on our authentication process. I was thinking about selling a few things on tradesy, but with all the warnings, i'm not so sure anymore. This means that you can only list 250 products per month. I found the shoes I wanted and some bathing suits that I was interested in and the prices were right. So I'm praying I can find one thing that j actually like that is not fraudulent! The website is user friendly to navigate. I'm very happy I did it! The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. If the item is found to be a replica you will be refunded in full. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. This company is a rip off. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. Learn more here. And is clean and gently used. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. and our After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. Amongst the numerous online platforms, eBay, Tradesy, and Poshmark take the lead. I will definitely recommend Tradesey to those looking to purchase a quality designer product. Send us an email at team@tradesy.com, and we'll make this right. Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. You can see more about making an offer and settings, Welcome Tradesy Sellers! There was a hundred dollar coupon, and the bag was described as gently used. It was delivered December 29th. This company does not typically respond to reviews. Had a question for buyer, responded in less than 10 minutes. I'll never purchase anything from this scam company. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. However, the fee is added to the sale price of every listed item. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. The shoes were carefully packaged and it came with the original Gucci Box and dust bags with the cards. 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Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. What is the fee schedule for seller's selling on tradesy? Know that some customers may reach out with questions about your products, so you must be alert and ready to respond quickly. Theyll offer you some crappy resolution deal that no way nears match the destroyed item. The product is outstanding but it took longer to get it than I expected. No problem. You can also go with the option of transferring them to your debit card, PayPal, or bank account. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Hi Gene,We recently reviewed your feedback and wanted to follow up with you. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. New members on Tradesy receive a $25 discount on their first purchase above $199. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. This purse is amazing! I Love shopping on Tradesy. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. How Tradesy Return Policy Works: Tradesy return policy made simple, fair, and easy for both buyers and sellers. Tradesy almost ripped me off of my $1,600. In contrast, Tradesy does not offer as many tools for sellers. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. I'm hoping that the bag I've purchased is from a none smoking home. This has been a miserable experience. Up to 44 Million women have bought secondhand items in 2017. I want to purchase a michele watch head and i am hesitant after reading reviews. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. -Tradesy will return all items deemed above fair market value. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. I chose Tradesy today because it had what I was looking for and reasonably priced. . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I am still waiting to receive my bag back. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. I get an email from Tradesy saying they are requesting the buyer to send the item to them for inspection before sending back to me. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. As a seller, you can also propose offers to users that liked your items. -Tradesy will return all items under $150 back to the seller if buyer requests return. See more here. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. Tradesy ranks 1st among Used Clothing sites. I've always wanted a LV purse and my coworker recommended checking Tradesy out. Not all items can be sold on Tradesy; here are the common items you can sell on the platform. Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . no thanks. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. The sellers used to be able to keep their earnings. Wish the sellers would provide more details of items for sale as some listings are bare minimum. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. Tradesy do not handle returns well. See more here. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. These include undergarments, children's toys, hazardous materials, tobacco products, and many others. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. To us, your feedback is everything, wed love to hear from you. When you put up clothes for sale on Tradesy, the team improves your product photographs at no extra cost. So in total, the selling price made by the seller, plus the shipping fee, would be the total amount paid by the buyer. This is often due to the lack of incentives to offer customers. New Menswear. Unfortunately, a seller cannot choose their preferred carrier. When you become successful, they will make upp a reason to suspend your account. We recently received your feedback and wanted to follow up with you. The site is most especially patronized by women looking to shop for designer wears. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. All while saving up to 90% off retail. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads Thanks! Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. I do not shop with tradesy any longer. Just wanted to be sure the correct final amount was charged to MasterCard. So if the wedding dress doesn't fit, for example, the buyer is out of luck. has things improved for sellers? When it exceeds 250 products in a month, youll have to pay $0.35 for each product you list. I am currently in the process of trying to remove my funds from Tradesy, since they are closing. -Tradesy will return all items deemed above fair market value. Many online sales platforms have problems attracting customers to their sites. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. See more here. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. On Poshmark, you are allowed to sell items like womens, mens, and childrens fashion, new personal care products and makeup, accessories, qualifying electronics, home goods, and select pet items. I love the site!! I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. Any item priced below $100 USD has a fixed selling fee of $12 USD. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. Once done, the Tradesy app will show you the listing process. Tradesy also streamlines your shipping process. . I received a YSL bag that was counterfeit and item was sold new with tags. Learn more here. IT DOES NOT! Please dont sell high end items in Tradesy most likely get back a fake or used item. Tradesy hooked up with Authenticate First, these people don't know what they are doing. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. ive spent over 1300$ in 6 months. They take your money and don't give it to you. I have read on other sites that Tradesy keep the returns and seller is SOL. This is a great space to write long text about your company and your services. Bought a Chanel bag that doesn't look like anything they showed. Expected pay: NA Husl$core: $$ Commissions & fees: 15% to 20% Where: Nationwide Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell Review: Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. I'm honestly confused why it hasn't sold for so long, but that's beside the point. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). then saysit will take a while for the smell to go away Hi Sandra, We hate that you had a bad experience. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Is it true that if i were to sell an item i have to wait to get my money to see if the buyer is happy with purchase! Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. This is to enable you to attract customers. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. Many thanks! i'd like to see if others have had problems this particular seller. anywho. The cost of your item will show no shipping charge, as Vestiaire does not add the cost of shipping to the price of the item until the buyer starts the checkout process, and then the cost of the label is separated in the order breakdown for the buyer. Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. getting nervous about this. Why is it so secretive to tell me the exact return reason?? among us voting screen generator; hidden valley transfer station hours. Every item that is returned is examined by a group of skilled authentifiers. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. Last updated Feb. 14, 2023 by Peter Jakes. Is there any way to get feedback of a particular seller on tradesy like they do on ebay? This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). 5 star recommendation! I was very suspicious of Tradesy at first, because it essentially seems to be Poshmark for designer goods. So if you put your trust on tradesy, you are 100% WRONG and will get scammed. do you really have customer service people who speak with customers bc i never had that experience. The dress is perfect, fits beautifully! It came beautifully packaged. Here are 8 tips for writing great reviews. We enable millions of customers to sell what's in their closets and fund their next shopping spree. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. Im treated this way and we sold over 1/2 million dollars in merchandise. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. 2023 Trustpilot, Inc. All rights reserved. Horrible experience. I received my order even earlier than expected. Tradesy Return Policy for Sellers. Apparently they resell the items on another site. Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. This ensures that our customers almost never receive inauthentic items. Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. Thanks. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. We want to do anything we can to make each experience worthy of your best possible rating! I like to browse extensively before making a purchase. Like Tradesy, people buy and sell clothing and accessories on eBay. According to Forbes, the resale is predicted to grow significantly. not a big savings but something. no one likes to get ignored, especially when spending a thousand $$$$. The website / Sellers are honest, merchandise Authenic. We have a zero-tolerance policy when it comes to replicas. I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. Heres what happens next. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Can You Pay Off a credit card with another Credit card? sounds worse than ebay! Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. We only have so many days to confirm that we will have the item will ship in a timely manner. I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. Now it is Vestaire and nobody will help me. Looking forward for receiving all my purchases on time. Tradesy are shady. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. Packaged with style as though Coco herself sent me this bag. Why/how this company is still in business is beyond me. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. Thank you! Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. As a Tradesy seller, you know the frustration of following the site's guidelines while trying to attract more potential customers. Has happened multiple times, customer service does not help over email, and will not answer the phone. and now im not sure what to do or how to return that fake purse. There was no sign that the item was on final sale. Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. I think it your database could be updated. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. In addition, this feature can help boost your sales as itll enable millions to see your items. Tradesy, just like Poshmark, offers free unlimited listing. Find out how we combat fake reviews. I am just starting to try Tradesy so I'll see how it goes! It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. However, Poshmark reportedly has a large audience of over eighty million users. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. No explanation why, nor when I can expect my property back. The typical military family moves every two or three years. Your account will also be restricted if you sell any items under Tradesy's list of prohibited items. never again. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. As a seller, our ultimate goal is to increase our sales in the fastest way possible. A better buck for good second hand designer shoes, accessories and whatever youre in the hunt for;-). Then, you will use your own packing materials to ship your item out. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. Your item will now ship with Vestiaire's prepaid label. Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. The Tradesy authentication team of experts will conduct a thorough inspection to determine whether the item is authentic or a designer replica. In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. I'm sure glad I did! We were blown away. Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. She followed through with that. If the item is found to be a replica you will be refunded in full. H! We will see. My husband and I were looking for my first Chanel bagfound it! In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. Completing the purchase was relatively simple, quick and frustration free. That is, if the purchased item does not meet the criteria, buyers can receive store credit. I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. It offers free unlimited listing. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. Tradesy are infamous for holding your money! From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. Got a good deal on something I had been looking for. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Came upon the site by accident - searching for a gift no longer available for purchase in the store. Heres a Review on Tradesy. Everything went to expectation. Both looked better than their photos. For more information, please see our Thanks! Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it.

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